After each rental, our customers receive a survey and are asked to rate our service on a scale of 1 (worst) to 5 (best). Below are the average scores we have received in 2016, 2015, and 2014 (from left to right - or top to bottom if you are reading this on a phone).
We pride ourselves on excellent service from answering the phone until the rental is picked up. Although we are not perfect, we strive for excellence.
Customers are also asked to give any comments or suggestions on our survey. Here are some of the comments we received...all from August 2016:
"The delivery boys did awesome job and very polite."
"You guys always do a great job and are so friendly! Thankyou"
"Our school was pleased with the service and equipment. Would definitely use your company again."
"We were very happy with the fast set up and take down. The kids (and adults) had a lot of fun on the slip and slide."
"Party was for my Mom 75th surprise birthday and everything was perfect, even with the rain the tent did not have any leaks. I have rented equipment for 20 years and found Blast Off Bouncer to be best quality, price and service and would highly recommend. I've already booked future parties with Blast Off Bouncer.... Thank you for helping make our day perfect."
"The service was great and very professional I will definitely recommend you to a friend and use you again in the future."
"These are awesome people. I look forward to working with you next year"
"Really love blast off bouncers this was my 5th year using you guys. All the kids at my sons party enjoyed it. We will see you next year. thank you"
Blast Off Bouncers LLC has been making customers happy since 2011. Our units are perfect for birthday parties in Dyer, company picnics in Schererville, or backyard birthday parties in Crown Point, for example. Give us the opportunity to make your party a Blast!